- Patients have the right to be treated with RESPECT and DIGNITY.
- Patients have the right to every consideration of PRIVACY concerning their medical care.
- Patients have the right to expect that all records pertaining to their care are kept
CONFIDENTIAL. Expect when required by law, patients are given the opportunity to approve or refuse their release from our programs. - Patients have the right to have access to INFORMATION concerning their care, including their medical records, as provided by Illinois state and federal laws.
- Patients have the right to PARTICIPATE in decisions involving their health care, except
when such participation is not indicated for medical releases. - Patients have the right to REFUSE treatment to the extent permitted by law and to be
informed of the medical consequences of their actions. - Patients have the right to receive all Information necessary to sign an INFORMED CONSENT prior to the start of any advice or treatment, except in emergencies where their lives or health may be in serious danger.
- Patients have the right to voice COMPLAINTS or GRIEVANCES about medical care provided.
- Patients have the right to offer suggestions for changes in policies and procedures.
Patient Responsibilities
- Participate in the development and adhere to the treatment plan recommended by your
Provider(s) - Be on time for appointments or notify us as soon as you know you will be unable to keep
your appointment. - Provide your provider(s) with needed information about your medical history and
symptoms. - Advise us on any changes In your Insurance plan and billing/payment Information.
- Make payment for services on day services are provided (charges, co-pay, and
deductibles). - Notify this office if there are any changes In your address, phone number, insurance
status or insurance information.
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